How to Fix “Move to iOS Not Working, Could Not Communicate or Connect to iPhone”

move to ios not working
move to ios unable to migrate

Move to iOS app is available for Android users to move data from Android to iPhone for free. This app is useful but it’s not perfect. The transferring process is not that simple, and sometimes not even work or communicate with the iPhone.

If you got a new iPhone 11 or iPhone 11 Pro, and you encountered a problem while moving photos, messages or other files from your old Android device using Move to iOS app, this post may help you out.

How to Fix Move to iOS App Not Working?

Move to iOS works based on the Wi-Fi network, so it requires a stable network situation. If the network is in a bad condition, you may take a long time to finish the transferring. According to the feedback from the users on Google Play, besides communicating and connecting error, they also met problems including:

  1. Unable to migrate. Try again later.
  2. Stuck at “Moving items into place…“, Stuck at 40% or 50%.
  3. Stuck at “Move to iOS stuck on preparing“.

so are there some tips people can take to fix the Move to iOS errors? Here I’ve made a collection of solutions from some authoritative sites and forums.

6 Proven Ways to Fix Move to iOS Errors?

  1. Restart your mobiles phones.
  2. Unselect the option for “Smart network switch” or something similar, such as Connections Optimizer. Or you can try to switch off your WiFi or switch between WiFi and mobile data on your android phone, which is said helpful to solve the issue of “Move to iOS could not communicate with device”.
  3. Turn your Android phone into Airplane Mode.
  4. Don’t use your devices while migrating data. This may get the transferring process interrupted by accident.
  5. Reset Wi-Fi Network, or restart your router.
  6. Reset network settings on your iPhone Settings app.

Before using Move to iOS, you should check compatibility and do preparation

You should check the items in the below list before you use Move to iOS app.

  1. Move to iOS app requires Android 4.0 or higher.
  2. It cannot be used to transfer from iOS to Android.
  3. This app only works with transferring data from Android to a New or Reset iPhone.
  4. Transferring may take you several hours, depends on the size of data you are migrating and the Wi-Fi network condition.

This post was first published in 2016, and the last update happened on September 20th, 2019. Be free to comment if you have any ideas on “Move to iOS app”.

How to Charge iPhone iPad 3x Faster? 3 Easy Tips

Think that you are going to leave your house but you have forgotten to charge your iPhone or iPad and now you are waiting for your low battery iPhone fully charged.

So what can you do to increase iPhone charging speed? You may have found many online tips on how to make the charging process fast. But as I summarized, all of those tricks can be simplified into only 3.

How to Charge Your iPhone Faster? 3 Simple Tips

1. Use Charger instead of connecting to a computer.

Connect to a charger instead of the USB port of your computer. Because it will be very slow to charge your iPhone with the USB port on the computer.

2. Use 12 watts iPad charger or a fast charger if possible

Use 12 watts iPad charger or a fast charger for new iPhone X/XS/11 if possible, these chargers will increase iPhone charging speed significantly. And this Apple provided charger won’t harm your iOS devices.

3. Don’t Use Your iPhone, tune off it or put it into Low Power Mode.

Put your iPhone into Low Power Mode, Airplane Mode or turn your iPhone off, and keep your device cool. All these will make your iPhone charge faster. If you don’t know how to enable Low Power Mode and Airplane Mode, you can follow these steps.

On your iPhone, go to Settings > Battery, you can enable Low Power Mode. On the home screen of your iPhone, swipe up and tap the moon icon to enable Airplane mode.

Why Your iPhone Battery Drains So Fast? And How to Fix It?

This is a real case of iPhone battery drain problem by @Rangeesh from twitter,

If you are also facing the battery drains fast, you will know how frustrating it should be, you will get a bad experience of game-playing and video-watching, and you may have to get an external battery charger with you, just in case that your iPhone turns off itself after the battery volume goes to zero.

This issue is common, whether on the old iPhone 7 or the brand-new iPhone XS Max. So why the iPhone battery dies so fast and how can you fix it? In this post, you’ll get the answer.

Why Your iPhone Battery Drains So Fast?

It’s hard to get the reason for an iPhone battery draining so fast because lots of factors determine how long a battery will last after a full charge. In order to explain why it happens, we listed all the possible reasons here.

Reason 1. Device Too Old.

Actually, just like humans, the battery has its limited lifespan. After some years of using, it will surely get a short life. As Apple said after 500 full charge cycles (about 1-2 years), the battery’s performance will significantly go down. If your device is too old, its battery may get a bad health status.

Reason 2. Temperature Too Low.

Are you kidding me? No, this is the reason for some cases. iPhone uses the lithium-ion battery (LIB). According to a recent review about Temperature effect and thermal impact in lithium-ion batteries, the perfect temperature range for LIBs is 15 °C–35 °C. And if the temperature is below 0 °C, the performance of lithium-ion batteries will degrade. Usually, this case could happen in some high-latitude areas like Canada.

Reason 3. So Many Apps Are Running In Background.

Running multiple apps/games simultaneously will consume more power of the battery than usual use. Some apps may use GPS service in the background, some apps use notifications, and some apps are turned on and used automatically or manually.  If so many apps are running at the same time,  your iPhone battery will be quickly eaten up.

Reason 4. iPhone Battery Damaged

The battery may be damaged if you get it wet, drop it to hard ground, or put it in a so-cold or so-warm environment for a long time. iPhone provides you with the battery healthy checker on the Settings app. And if the maximum capacity of your battery is lower than 80%, you may need to get it replaced.

Maximum Capacity of iPhone Battery
Maximum Capacity of iPhone Battery

3 Tips to Fix iPhone Battery Drain Problems

There are some common ways to fix your battery problems. And you can have a try by following the list below.

  1. Backup your device with iTunes on the computer and then restore your device with the iTunes backup.
  2. Downgrade to previous iOS software. You should download an available iOS firmware for your device firstly and use iTunes to downgrade iOS software. Some people said this method works when he faces the battery issue after updating to iOS 12
  3. Report this issue to Apple support and wait for bug fixed in the next software update.
  4. Check your iPhone battery health status and decide whether to get the battery replaced.

How to Save Your iPhone Battery Life

We have to admit that there are more and more features going to eating your battery life in upcoming iOS 10 updates. If you don’t know how to disable these features and you are using an old and outdated iOS device, the thing may get worse.

Step 1

Firstly, go to Settings > Battery to check which apps use your battery. You can find apps that are eating your battery aggressively and secretly. Just do something to stop this happen.

Step 2

Check signal strength. If you have a weak and bad signal, the battery will drain fast.

Step 3

Using Settings to save battery life, adjust some items to save battery life on your device.

  • Disable some location tracking. Settings > Privacy > Location Services.
  • Turn off App Notification. Settings > Notifications.
  • Set your auto-lock. Settings > Display & Brightness.
  • Set auto brightness. Settings > Display & Brightness.
  • Disable raise to wake. on iPhone SE/6S/7, Settings > Display & Brightness.
  • Stop push data from server to device when possible on Email. Settings > Mail > Fetch New Data.
  • Turn off AUTOMATIC DOWNLOADS. Settings > iTunes & App Stores.
  • Turn off Background App Refresh. Settings > General.
  • Turn on Low Power Mode. Settings > Battery.
  • Use Reduce Motion. Settings > General > Accessibility.


No Pictures Or Videos Were Found On This Device in Windows 10, How to Fix?

Can’t import photos from iPhone to Windows 10 and get an issue of “No pictures or videos were found on this device”. Read this article to get the most proficient method to fix it.

You presumably might want to move photographs from the iPhone to Windows 10, but you run into the error “No pictures or videos were found on this device”.

Windows 10: No pictures and videos found on this device
Windows 10: No pictures and videos found on this device

This is an exceptionally regular issue that numerous iPhone users face while attempting to view iPhone photos on PC. If you are looking for the answer to this issue of can’t import the iPhone photos, you can follow this article to know 8 solutions.

Solution 1. Check the USB Cable for Any Damage

Ensure that your USB cable is working and that is liberated from dust. Moreover, check for any harm. In case you’re using an outsider cable you may just have the option to charge your device, however not move any files. If you have some other extra USB cable, you can also try it.

Damaged Apple USB cable
Damaged Apple USB cable

Solution 2. Set Your iPhone As a Trusted Device.

Before moving iPhone photos to Windows 10, ensure that you’ve unlocked your iOS device with your password, Touch ID, or Face ID, particularly if you’ve never connected it with your PC before. And your computer requires the authority to access your device to get the data.

Trusted This Computer
Trusted This Computer

Solution 3. Turn Passcode Off and Try Again

People reported this is an effective fix to get out of the trouble of “No pictures and videos were found on this device”.

  1. iPhone Settings > Touch ID & Passcode to Turn Passcode Off
  2. Reboot your iPhone and connect the iPhone to the computer.
  3. Explorer > Your iPhone > Right-click to import Photos again.
Turn Passcode Off
Turn Passcode Off

Solution 4. Rename “PreviouslyAcquired.db”

This is an old fix for the problem of Cameras not connecting PC. And some users said this also worked to fix iPhone connecting problem. If you want to have a try, you can go to C:\Users\[your user name]\AppData\Local\Microsoft to renamed PreviouslyAcquired.db to PreviouslyAcquired.db.old.


You may not get the AppData folder since it is a hidden system folder. So you should firstly unhide the folder and then to rename. To unhide, you should type folder in the search box on the taskbar, and then select Show hidden files and folders from the search results.

Solution 5. Install Apple Mobile Device Support

Apple Mobile Device Support
Apple Mobile Device Support
  1. iOS gadgets require Apple Mobile Device Support to be installed on your PC, and so as to check if this feature is installed do the accompanying:
  2.  Open the Control Panel. You can also search Control Panel in Type here to search option on bottom-left.
  3. After opening the Control Panel, click the Programs and Features option.
  4. A list will appear. Check for Apple Mobile Device Support.
  5. If the software isn’t installed on your PC, you’ve to uninstall iTunes, Apple Software Update, and then reinstall iTunes.

Solution 6. Install iTunes Apple Mobile Device USB Driver

Apple Mobile Device USB Driver
Apple Mobile Device USB Driver
  1. Connect your iPhone to your computer. If iTunes is running, close it.
  2. Open Device Manager. You can also search for it in Type here to search option on bottom-left.
  3. A list will open. Find iTunes Apple Mobile Device USB Driver on the list.
  4. If the Apple Mobile Device USB Driver isn’t accessible on the rundown, at that point you may have an issue with your USB port, so attempt an alternate port for at least 30 seconds. In the worst scenario, your iOS device probably won’t be good with chipset drivers, and you can try updating your chipset and motherboard drivers.

Solution 7. Regularly Check for New Updates

If you still can not import photos and videos from iPhone to your computer, you can try to redownload iTunes and update it to the latest version. Or update your iPhone to the latest iOS.  This may help you fix the error.

Solution 8. Transfer To Another Computer for Test

If everything else fails, you can attempt to interface your iPhone to another PC to check whether if it’s working fine. If the issue continues it implies that something isn’t right with your iPhone and you may need to contact an expert to fix that. By connecting your iPhone to another PC you can without much of a stretch analyze if the issue is identified with your PC, driver issue or if it’s an issue with your iPhone.

The Bottom Line

The above-mentioned are the most probable reasons due to which you might be facing the error “No pictures or videos were found on this device”. Check these solutions to import photos from iPhone to Windows 10 and get rid of your problem. If there is any question, be free to post it on the below section.

How to Quickly Transfer Text Messages from iPhone to Samsung Galaxy Phone

When changing your old iPhone to the new Samsung Galaxy, such as the new Galaxy S10, you may like to move some messages conversations also besides photos and contacts. But transferring text messages from iPhone to Samsung is not as easy as the way of transferring photos or contacts.

You’ll know how it could be using Smart Switch to make it. It requires more than 9 steps to finish all the transferring process. And it’s easy to make mistakes. So is there some way to easily and quickly get messages to your new Galaxy S10 or S9.

1-Click Transfer Text Messages from iPhone to Samsung Galaxy Phone

There are some best iPhone transfer apps that you can use to 1-click copy all messages to the new smartphone. And below is an example that we show you how to transfer data from iPhone to Galaxy with MobileTrans.

Step 1. Run MobileTrans on your computer, go to Phone to Phone Transfer and click Start.

Run MobileTrans and Click Phone to Phone Transfer
Run MobileTrans and Click Phone to Phone Transfer

Step 2. Connect both of your iPhone and Galaxy Phone to the computer using USB cables, and let this tool load data on your devices.

Transfer data from iPhone to Samsung Galaxy
Transfer data from iPhone to Samsung Galaxy

Step 3 Select only “Text messages”, and click “Start Transfer” to copy text messages from iPhone to Samsung phone.