Smart Switch Not Working to Migrate from iPhone to Samsung

It reported that Samsung newly released Galaxy S8 has a bigger and better screen than iPhone 7, to satisfy your pursuit of high quality experience on visual watching. And you finally choose to give away your iPhone and use one new Samsung phone after comparing the differences between Samsung and iPhone.

Certainly, you will not give away the data and files on your old iPhone. So you use some transfer tools to save files on your Apple device to computer, and use Samsung Smart Switch to migrate data from old iPhone to new Samsung smartphone. But the trouble comes that the Smart Switch not working to do the job and pop up errors.

Samsung Smart Switch issues and solutions:

  • Unsupported device
  • Can’t transfer some content
  • The content is too large

1. Samsung Smart Switch supported devices

If you got a messages “Unsupported device”, you should check its supported devices.

Smart Switch for Mobile

Smart Switch allows you to transfer using iCloud or using Micro USB adapter. If you use iCloud,  make sure you have an iPhone backup on iCloud server.

Smart Switch for Mac and Windows computer

Smart Switch works in Mac OS X 10.6 or later, and Windows XP or later. And it supports migrate data from any iPhone in iOS 4.2.1 or later.

2. Smart Switch not working to transfer some contents?

Smart Switch Mobile can transfer Calendar, Contacts, Messages Notes, Pictures, user-generated Videos, Alarms, App list, Call logs, Microsoft office/PDF and Wi-Fi settings from iPhone to your Samsung phone.

If you want to transfer music, lock screen settings, Story Album, and wallpaper, you can use Samsung Smart Switch fro PC or Mac app.

And there some files that Smart Switch doesn’t migrate from your old iPhone,

  • Music that you purchased from iTunes before 2009.
  • Photos that you copies from somewhere else.
  • Videos (TV shows, movies) that you purchased from iTunes.
  • Native iOS wallpapers.
  • Most of third-party app data.
  • Synced contacts and Calendars (Google, iCloud and Exchange)

3. Received alert of “the content is too large”

When the Samsung Smart switch didn’t work and it showed you this message, you may need remove some contents on your destination device, or backup your large-sized files to computer, instead of moving them to another mobile device.

You can join the discussion to talk about your issues of using Samsung Smart Switch to transfer data from iPhone to Samsung.

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