Data Lost After iOS Update? How to Get Them Back

After updating to iOS 13.5.1, your photos, messages or contacts disappeared from iPhone by accident? Here is the fix

The iOS 13.5.1 minor update introduces the iCloud Drive folder sharing feature on the Files app, and it adds some new Memoji stickers, as well as some improvements and bug fixes.

iOS 13.5.1 update indroduce
iOS 13.5.1 update

For your iOS security or the new features, some of you may have iPhone updated to this new iOS 13.5.1. But unluckily, you got some data or files lost after the update.

Definitely, this is a disaster. But it’s okay if you’ve created a backup using iCloud or iTunes, or have ever synced your data to Cloud server.

How to Recover Lost Data After iOS Update

1, Syce back your lost photo, notes and contacts from iCloud

If you have ever synced iPhone photos, notes, calendar events, contacts, or something else to iCloud, you will retrieve them back.

Unlock your iPhone and tap the Settings app > [Your name] > iCloud. You ‘ll find all apps using iCloud.  If you want to sync any items, just switch to turn on it to sync the data back to your device.

sync data of apps using iCloud
sync data of apps using iCloud

Make sure that you are logging in to the iCloud using the correct Apple ID. Or, you may sync the wrong data to your device.

2, Check disappeared data from will store all the data you synced from iPhone, iPad, or Mac. You can also try to log into to check whether there are some items that you can retrieve back.

To check synced data on, you can use a browser app on your computer. Just log into the website using your Apple ID and password. After all the data finished loading, you can preview and choose any items to download to your computer for backup.

3, Recover data from iPhone backup

If you didn’t sync photos to iCloud but created an iCloud backup or iTunes backup before you update iPhone to iOS 13.5.1, you can restore lost data from the iPhone backup by following the official guide.

iMazing - iPhone backup extract feature
iMazing – iPhone backup extract photos feature

If you don’t know whether your lost data are stored in the iPhone backup, there you can use a free iPhone backup viewer to have a check. These apps can scan your iPhone backup on your computer and enable you to view all the pictures, messages, and other data on your backup file.

4 Solutions to Fix iMessage Games and Apps Not Working

Get some best iMessage games and ready to play, but the iMessage game seems not working on your iPhone iPad? Read this post and try our solutions to fix it.

The iOS 10 update makes the Messages app become another ground to play loved games and apps when you are bored. And there are plenty of nice iMessage apps to play, such as Pigeon, Quiktionary, 8ball, and Mr.Putt. But recently some people complained they can’t play some iMessage games with their contacts.

“Some of my friends and i wanted to play 8ball, but when they ‘request’ the game, it just sends a picture. but when i send a request and i click on it, it says it’s waiting for the opponent. It’s the same on the other side for my friends (it sending a picture and not the game)”

As we found, you might get some other issues on iMessages games and apps, like:

  • Can’t add iMessage Games from App Store.
  • Can’t install and update iMessage games and apps.

How to Fix iMessage Games Not Working

  1. Restart iPhone. Power off your device. Wait for a while, and then turn on your device again.
  2. Reinstall the iMessage Game. Hold on the app on iMessage to delete it and then reinstall it in your iMessage app.
  3. Free up your iPhone storage. If you have not enough storage, you may not update, install games and apps on iMessages. Try to clean up your iPhone space and make room for your iMessage games and apps.
  4. Update your device to latest iOS software.

The tips don’t work to solve your iMessages problems, take part in our discussion by leaving your comment.

Smart Switch Not Working to Migrate from iPhone to Samsung

It reported that Samsung newly released Galaxy S8 has a bigger and better screen than iPhone 7, to satisfy your pursuit of high quality experience on visual watching. And you finally choose to give away your iPhone and use one new Samsung phone after comparing the differences between Samsung and iPhone.

Certainly, you will not give away the data and files on your old iPhone. So you use some transfer tools to save files on your Apple device to computer, and use Samsung Smart Switch to migrate data from old iPhone to new Samsung smartphone. But the trouble comes that the Smart Switch not working to do the job and pop up errors.

Samsung Smart Switch issues and solutions:

  • Unsupported device
  • Can’t transfer some content
  • The content is too large

1. Samsung Smart Switch supported devices

If you got a messages “Unsupported device”, you should check its supported devices.

Smart Switch for Mobile

Smart Switch allows you to transfer using iCloud or using Micro USB adapter. If you use iCloud,  make sure you have an iPhone backup on iCloud server.

Smart Switch for Mac and Windows computer

Smart Switch works in Mac OS X 10.6 or later, and Windows XP or later. And it supports migrate data from any iPhone in iOS 4.2.1 or later.

2. Smart Switch not working to transfer some contents?

Smart Switch Mobile can transfer Calendar, Contacts, Messages Notes, Pictures, user-generated Videos, Alarms, App list, Call logs, Microsoft office/PDF and Wi-Fi settings from iPhone to your Samsung phone.

If you want to transfer music, lock screen settings, Story Album, and wallpaper, you can use Samsung Smart Switch fro PC or Mac app.

And there some files that Smart Switch doesn’t migrate from your old iPhone,

  • Music that you purchased from iTunes before 2009.
  • Photos that you copies from somewhere else.
  • Videos (TV shows, movies) that you purchased from iTunes.
  • Native iOS wallpapers.
  • Most of third-party app data.
  • Synced contacts and Calendars (Google, iCloud and Exchange)

3. Received alert of “the content is too large”

When the Samsung Smart switch didn’t work and it showed you this message, you may need remove some contents on your destination device, or backup your large-sized files to computer, instead of moving them to another mobile device.

You can join the discussion to talk about your issues of using Samsung Smart Switch to transfer data from iPhone to Samsung.

iOS 10.3 Features: APFS, Change App Icons and Find My AirPods

Now all iOS 10.3 beta users can update to the final version of iOS 10.3. So what the new iOS 10.3 update will bring to you? Here are something I know about the features of iOS 10.3.

Change app icon

In Apple Developer API documents, it says iOS 10.3 beta enables developers to change iOS apps’ icons using the parameters function “setAlternateIconName”. That’s means you can change app’s icon without jailbreak after the iOS 10.3 final version release.

change app icons
change app icons in iOS 10.3 (image from

Find My AirPods

Apple released wireless earbuds are easy to lose. Thus Apple add one feature on iOS 10.3 Find My iPhone app to help you find your lost AirPods just like finding my iPhone or Mac. It will show your earphone’s location and play load sounds from your earphone using this new service.

find my airpods
iOS 10.3 feature – find my airpods

Verizon iCloud-connected calling

This is a big change and benefit for Verizon customer who using iOS 10.3 beta. It’s said that if you are a Verizon iOS 10.3 user, you can receive an iPhone call on your Mac and iPad or other Apple device using the same iCloud account as your iPhone, even your iPhone and other devices are not in the same Wi-Fi network.

verizon icloud connecting calling
verizon icloud connecting calling (image from

APFS (Apple file system)

After updating to iOS 10.3 operating system, the file system of your iOS device(s) will be automatically upgraded from old HFS+ to the new Apple File System (APFS). According to Apple, this new system would be more safe and fast than HFS+. But once updating, this system can’t be downgraded to previous HFS+. So you’d better backup device before installing new system.

How to Backup Your iPhone iPad or iPod touch

Apple has released the iOS 13.5 recently. And it’s an important update since it inserted COVID-19 contact tracing. This is good if you could get this new update to take part in the activity to stop virus spreading. But before updating to the new iOS 13.5, you are recommended to backup your iPhone because any system crash or error may let you drop into a data loss.

How to Backup iPhone to iCloud

iCloud allows you to create backups wirelessly without using a computer. If you have no computer around you, this can be a good method to backup your iOS device.

  1. Connect your iPhone to Wi-Fi, unlock your iPhone.
  2. Go to Settings > Your Profile > iCloud, and make sure you’ve logged into your iCloud account.
  3. Swipe down to find and tap the iCloud Backup section.
  4. Tap the Backup Now button. (Keep you device connected to Wi-Fi and make sure your device have enough battery life to finish the backup)

How to Backup iPhone to iTunes

Relatively speaking, iTunes will be safe and quick in backing up data and settings on your iOS device.

It requires you to download and install iTunes on your computer firstly. If you have done the job, please be sure to update your iTunes to the latest version.

  1. Run iTunes on your computer and connect your iPhone to the computer.
  2. On the iTunes menu, click File > Devices > Back Up, to backup your iPhone.